# Internal error fixes

## Internal Errors Fixes

**Error -> 0xD0000201** The loader was unable to acquire your machine's HWID. Please open a ticket and present this error message for support.&#x20;

**Error -> 0xD0000202** Intel Optane error, please disable windows Optane and Intel Optane via this tutorial: <https://support.cyberpowerpc.com/hc/en-us/articles/360014775073-How-do-I-disable-Intel-Optane->​

**Error -> 0xD0000301** Internal network error, please try again on a VPN. If the issue still persists for over 10 minutes, you may open a ticket for support&#x20;

**Error -> 0xD0000101** Unsupported windows version. Please upgrade to >=20H2
